Privacy Policy
Information We Collect
We may collect the following types of information:
From Clients/Applicants:
-
Name, address, phone number, and email address.
-
Date of birth, household information, and Social Security Number (if required for eligibility).
-
Proof of residency, income, and expenses.
-
Documentation related to your request for assistance (e.g., utility bills, lease agreements).
From Donors:
-
Name, address, phone number, and email address.
-
Payment information for processing donations (processed securely by third-party
-
payment providers).
-
Donation history and preferences.
From Volunteers:
-
Name, address, phone number, and email address.
-
Emergency contact information.
-
Background check information, if applicable.
How We Use Your Information
We use your information to:
-
Determine eligibility for programs and services.
-
Process and acknowledge donations.
-
Communicate about events, programs, and volunteer opportunities.
-
Maintain accurate organizational records.
-
Comply with legal, regulatory, and reporting requirements.
How We Share Your Information
We will never sell or rent your personal information.
We may share your information only in the following circumstances:
-
With service providers, utility companies, landlords, or partner agencies to verify assistance needs.
-
With payment processors to handle donations securely.
-
When required by law, court order, or government request.
Data Protection
-
All personal information is stored securely in locked files or password-protected databases.
-
Access to personal information is limited to authorized AHOF staff and volunteers who require it to perform their duties.
-
We use encryption and other security measures for electronic data where applicable.
Your Privacy Rights
You have the right to:
-
Request access to the personal information we hold about you.
-
Request corrections if your information is inaccurate.
-
Request that we delete your personal information, subject to legal or program record-keeping requirements.
Requests can be made in writing to the contact information below.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, meet legal requirements, or resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new “Effective Date.” Continued participation in our programs after changes means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
A Hope of Faith, Inc.
(919) 709-2081
ahopeoffaith@gmail.com